Privacy Policy

Information We Collect

We collect various types of information to provide and improve our services. This includes:

• Personal Information: This may include your name, email address, phone number, and company name when you contact us through our website or engage our services. We only collect this information when you voluntarily provide it to us.
• Usage Data: We automatically collect information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data helps us analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track your activity. You can control the use of cookies through your browser settings. For more information, please see our Cookies Policy.
• Project-Related Information: When you hire us for a video production project, we may collect information related to the project, such as scripts, storyboards, footage, and other materials necessary for the successful completion of the project. This information is treated with the utmost confidentiality.

How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: To fulfill your requests for video production services, communicate with you about your projects, and deliver the finished product.
• To Improve Our Website: To analyze usage patterns, identify areas for improvement, and optimize the user experience on our website.
• To Communicate with You: To respond to your inquiries, provide customer support, and send you updates about our services and promotions (with your consent, where required by law).
• To Protect Our Rights: To enforce our terms of service, prevent fraud, and comply with legal obligations.
• For Marketing Purposes: With your explicit consent, we may use your information to send you promotional materials, newsletters, and information about new services or products. You have the right to opt-out of these communications at any time.

We are committed to using your information responsibly and ethically. We only use your data for legitimate business purposes and always strive to protect your privacy.

Sharing Your Information

We may share your information with the following categories of recipients:

• Service Providers: We may engage third-party service providers to assist us with various aspects of our business, such as website hosting, data analytics, email marketing, and payment processing. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Business Partners: In certain cases, we may collaborate with business partners to offer joint services or promotions. When you participate in such offerings, we may share your information with the relevant business partner. We will always inform you when your data will be shared with a business partner.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• In Connection with a Business Transaction: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. This information helps us understand how you use our site, personalize your experience, and improve our services. Types of cookies we use include:

• Essential Cookies: These cookies are necessary for the basic functionality of our website and enable you to navigate the site and use its features.
• Analytics Cookies: These cookies help us understand how visitors use our website by collecting and reporting information anonymously.
• Functional Cookies: These cookies allow our website to remember your preferences and provide enhanced functionality, such as remembering your language settings or login credentials.
• Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to track the effectiveness of advertising campaigns.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but please note that doing so may affect the functionality of our website. For more detailed information about our use of cookies, please refer to our Cookies Policy.

Your Rights

You have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal information under certain circumstances, including for direct marketing purposes.
• Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:

• Using secure servers to store your personal information.
• Encrypting sensitive data during transmission.
• Implementing access controls to restrict access to your personal information to authorized personnel only.
• Regularly monitoring our systems for security vulnerabilities.
• Training our employees on data security best practices.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by Aurora Video Studio. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these websites and services before providing them with your personal information.

Examples of third-party services we may use include:

• Google Analytics for website analytics.
• Social media platforms for sharing and promotion.
• Payment processors for online transactions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any changes to this Privacy Policy on our website and update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: